Terms & Conditions

  • Your menu must include a rice-based item (i.e. Polao, Biryani, Khicuri, Tehari, etc).

  • Minimum order quantity for any item is 20 unless stated otherwise in the Itemized Price List.

  • You need to order a full menu for at least 20 persons AND at the same time, your total order value has to be at least 8000 Taka.

  • For ≤ 50 persons, orders need to be confirmed at least 24 hrs prior to the scheduled delivery time.

  • For > 50 and ≤ 150 persons, orders need to be confirmed at least 48 hrs prior to the scheduled delivery time.

  • For > 150 persons, orders need to be confirmed at least 72 hrs prior to the scheduled delivery time.

  • Delivery charge based on your order volume and location will apply.

  • Quoted price is fixed (non-negotiable) and exclusive of VAT and Taxes (paid by the customer).

  • Packaging, serving, cutlery, and crockery will incur additional cost.

Order Policy

  • To confirm the order, half of the total bill needs to be paid in advance (24 hrs, 48 hrs, 72 hrs respectively as stated in the Terms and Conditions section).

  • Preferred payment method is bank transfer (account to account online transfer - well in advance) or bank deposit (to our bank account), bKash, cash or credit/debit card. In case of cheque payment, order will be confirmed after realisation of the said amount.

  • To postpone, reschedule, or cancel, notification must reach us at least 12 hrs prior to the scheduled delivery time. Failure to do so will incur the full bill.

  • Due to political unrest / unfavorable law and order situation, we may cancel / release / decline the order at any time.