Terms & Conditions
Your menu must include a rice-based item (i.e. Polao, Biryani, Khicuri, Tehari, etc).
Minimum order quantity for any item is 20 unless stated otherwise in the Itemized Price List.
You need to order a full menu for at least 20 persons AND at the same time, your total order value has to be at least 8000 Taka.
For ≤ 50 persons, orders need to be confirmed at least 24 hrs prior to the scheduled delivery time.
For > 50 and ≤ 150 persons, orders need to be confirmed at least 48 hrs prior to the scheduled delivery time.
For > 150 persons, orders need to be confirmed at least 72 hrs prior to the scheduled delivery time.
Delivery charge based on your order volume and location will apply.
Quoted price is fixed (non-negotiable) and exclusive of VAT and Taxes (paid by the customer).
Packaging, serving, cutlery, and crockery will incur additional cost.
To confirm the order, half of the total bill needs to be paid in advance (24 hrs, 48 hrs, 72 hrs respectively as stated in the Terms and Conditions section).
Preferred payment method is bank transfer (account to account online transfer - well in advance) or bank deposit (to our bank account), bKash, cash or credit/debit card. In case of cheque payment, order will be confirmed after realisation of the said amount.
To postpone, reschedule, or cancel, notification must reach us at least 12 hrs prior to the scheduled delivery time. Failure to do so will incur the full bill.
Due to political unrest / unfavorable law and order situation, we may cancel / release / decline the order at any time.